I've been talking to Rostra (the manufacturer) about the cruise control for the van for a while now, and today it sounds like the problem is the controller unit - I shouldn't be able to get the motor to disconnect from the actuator as easily as I can. Yay, now I need to talk to the seller (via Amazon) and get it swapped out. The way I feel at the moment, if I have to take the whole thing out (rather than just unplugging the unit) I'll probably just give up and send it back for a refund.
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